Awards, Credentials & Partnerships - CTI Technology, Serving Elgin, IL and Chicago Businesses
Excellence Earned Through Two Decades of IT Services. Since 2004, we’ve built CTI Technology on a foundation of expertise, reliability, and unwavering commitment to our clients.
Excellence Earned Through Two Decades of IT Services in Elgin, IL and Chicago
Since 2004, we’ve built CTI Technology on a foundation of expertise, reliability, and unwavering commitment to our clients. Our credentials aren’t just certificates on a wall—they represent real-world expertise, rigorous training, and partnerships with the world’s leading technology providers. Here’s what sets us apart.
20+ Years
1,500+ Locations
One Mission
Two decades of service across the Chicagoland region and beyond. More than 1,500 locations supported across North America. Every credential we’ve earned and every partnership we’ve forged has one purpose: delivering enterprise-grade IT solutions that help your business thrive.
Professional Recognition Amongst Chicago IT Companies
MSP Association of America – Preferred Member
We’re proud to hold Preferred Member status with the MSP Association of America, the premier organization for managed service providers. This recognition isn’t given lightly—it identifies us as high-quality tech talent that actively mitigates company risks. It’s a commitment we take seriously, adhering to industry best practices and professional standards that protect your business.
Illinois State Bar Association – Expert Services Provider
The legal community trusts us with their most sensitive data. Listed in the Illinois State Bar Association’s Information Technology directory, we’ve become a go-to technology partner for law firms across Chicagoland. We understand the unique demands of legal IT—case management systems, secure client communications, and the absolute necessity of confidentiality.
Apple Consultants Network – 5.0 Star Rating
Perfect scores don’t happen by accident. Our 5.0-star rating across 26 reviews on the Apple Consultants Network reflects our dedication to Mac users and Apple environments. As certified members with Apple Deployment and Management certification, we bring enterprise-level Apple expertise that few IT providers can match.
Strategic Technology Partnerships
We don’t just use technology—we partner with the industry’s best to bring you proven, enterprise-grade solutions.
Backup & Business Continuity
Datto – Featured Partner
When Datto needed an example of operational excellence, they featured us in an official case study. We leverage Datto Continuity for comprehensive backup and disaster recovery, ensuring your business can weather any storm. Our partnership extends to Datto RMM for monitoring and Autotask PSA for seamless service delivery.
Acronis
Your data deserves Fort Knox-level protection. Through our Acronis partnership, we deliver secure, encrypted backups stored in USA-based data centers. Every managed service plan includes 250GB of automated cloud backup—because your data security should never be an afterthought.
Network & Infrastructure
Cisco – Certified Partner
Enterprise networks demand enterprise expertise. Our Cisco-certified technicians design, configure, and deploy rock-solid network infrastructure—from routers and switches to firewalls and wireless controllers. We speak Cisco fluently, and your network stability proves it.
Cloud & Productivity
Microsoft – Cloud Solution Provider
The cloud isn’t optional anymore—it’s essential. As a Microsoft Cloud Solution Provider, we guide businesses through Microsoft 365, Office 365, Azure migrations, and virtual desktop deployments. Our Microsoft-certified professionals don’t just implement solutions; we optimize them for your specific workflows. Whether it’s Teams deployment or full Azure infrastructure, we’ve got you covered.
Unified Communications
CallTele Voice/Cloud
Communication shouldn’t be complicated. Our partnership with CallTele brings you hosted PBX, VoIP solutions, enhanced SIP trunking, and unified communications platforms that actually work the way you need them to. Mobile VoIP, call center functionality—it’s all part of creating seamless communication across your organization.
Apple Expertise – MacHero Division
Fourteen Years of Apple Excellence, Now Part of CTI
In April 2022, we acquired MacHero, Chicago’s premier Apple specialist with 14 years of dedicated Mac expertise. This wasn’t just an acquisition—it was a commitment to Apple users who deserve IT partners who truly understand their ecosystem. Our MacHero team brings CompTIA Network+ certification and JumpCloud Core Certification, delivering dedicated Apple-centric consulting and managed IT services.
Certifications That Matter
HIPAA Compliance – 100% Staff Certified
Healthcare data isn’t just sensitive—it’s sacred. We’re a HIPAA-certified managed service provider, and we don’t take shortcuts. One hundred percent of our staff receives training in Protected Health Information (PHI) and Electronic PHI (EPHI) protocols. When you work with us, you’re not hoping for compliance—you’re guaranteed it.
Technical Excellence Across the Board
Our team holds certifications across every major platform:
- Microsoft-certified professionals
- Cisco-certified network engineers
- Apple Deployment and Management certification
- CompTIA Network+ certification
- JumpCloud Core Certification
These aren’t resume fillers. They’re proof that when we say we know the technology, we really know it.
24/7/365 Availability
Technology doesn’t take nights and weekends off, and neither do we. Our round-the-clock technical support ensures you’re never alone when issues arise. Beyond reactive support, we provide quarterly business reviews with CIO/CTO-level strategic guidance, because your technology should drive your business forward, not just keep the lights on.
Industries We Serve with Specialized Expertise
- Healthcare – HIPAA-compliant infrastructure protecting patient data with the highest standards of security
- Legal – Secure case management and client data handling trusted by Chicagoland law firms
- Manufacturing – Factory automation, inventory management, and supply chain technology that keeps production moving
- Distribution & Sales – Multi-location consistency and standardized data sharing across your footprint
- Professional Services – Comprehensive IT support scaled perfectly for businesses with 20-250 employees
Why Our Credentials Matter to Your Business
Credentials and partnerships aren’t just about us—they’re about what we can do for you. They mean when you call with a problem, you’re talking to certified experts who know the technology inside and out. They mean we have direct relationships with vendors, giving you faster support and better pricing. They mean we’ve been vetted, tested, and trusted by the most demanding industries and professional organizations.
Most importantly, they mean we’ve invested in being the best because you deserve nothing less.
Ready to Experience the CTI Difference?
CTI Technology
2494 Technology Drive, Elgin, IL 60124
(847) 888-1900
info@ctinc.com | www.ctinc.com
Serving the Chicagoland region with enterprise-grade IT solutions since 2004.
