Managed IT for Chicago-Area Businesses With Multiple Locations

Last updated October 2026

Quick answer: CTI Technology manages IT for Chicago-area businesses with several offices, branches, plants or clinics, including locations elsewhere in Illinois and the Midwest. One plan covers every location, and most clients pay $200 to $250 per user per month, with the exact price confirmed in a written quote. It includes one help desk for all your employees, the same security standards at every site, network management, Microsoft 365 and backup. Average response and resolution times are both under one hour. Same-day onsite support is possible in Chicago and the suburbs, and onsite help at other locations can be arranged through local technicians.

Why multiple locations make IT harder

Every new office adds a network, devices, users and another internet connection. Without one plan, each location drifts. One site has a different firewall, another keeps files on a local server, and nobody is sure who handles a problem at the branch.

That’s when small issues turn into lost days: a new hire at the second office can’t log in, a branch printer has been down for a week, or a former employee still has access at one site. A multi-location IT plan fixes this by making every office work the same way.

Who this is for: law firms with several offices, manufacturers with more than one plant, construction companies with a main office, yards and job sites, healthcare groups with multiple clinics, and agencies and professional firms with branch offices.

One IT team for every office

With CTI, all of your locations share one support setup:

The same security at every site

Attackers look for the weakest location, often the smallest branch with the oldest equipment. CTI applies one set of security standards everywhere:

• Every device managed and monitored, whether it sits in the main office or a satellite site.
• Multi-factor authentication for email, file sharing and remote access at every location.
• Access that follows the employee, set up before their first day and removed when they leave, at every site.
• Security awareness training with KnowBe4, so staff at every office can spot phishing.
• Vulnerability assessments to find gaps before attackers do.

Learn more about our cybersecurity services.

Opening, moving or closing a location

A new office is often where IT problems start. CTI helps you plan the technology side before move-in day:

1. Internet and network: order service early, set up the network and secure the connection to your other offices.
2. Devices and accounts: have laptops, phones and printers ready, with employee accounts set up in advance.
3. Security: apply your standard security settings before the first employee logs in.
4. Backup: include the new site in your backup and recovery plan from day one.
5. Closing or moving a site: remove old equipment and access so nothing is left behind.

For bigger decisions, like consolidating offices or moving systems to the cloud, our fractional CIO and CTO services help you plan and budget.

Locations elsewhere in Illinois and the Midwest

Headquartered in the Chicago area with offices elsewhere in Illinois, the Midwest or across the country? Employees at every location get the same remote help desk, monitoring and security as your main office, and most requests are fixed remotely. When a site outside Chicago and the suburbs needs someone on site, we can arrange a local technician through our network in major U.S. cities. Onsite work outside Chicagoland is billed separately from your managed IT plan.

What multi-location managed IT costs

CTI prices per user, not per location. Most clients pay $200 to $250 per user per month. Businesses with more compliance or complexity typically pay $250 to $300, and the full range is $200 to $400.

Example: a business with 60 employees across three offices would typically run about $12,000 to $15,000 a month for managed IT covering all three sites, with the exact price confirmed in a written quote. A one-time onboarding fee, typically $2,500 to $10,000, applies, and onboarding typically takes 15 to 30 days. See our full managed IT pricing and onboarding process.

Already have IT staff at your main office? We can run IT for your other locations or work alongside your team with co-managed IT.

Why Chicago-area businesses choose CTI

• Supporting Chicago-area businesses since 2004, headquartered in Elgin with team members in Chicago
• 98.5% of our clients stay with us
• Microsoft AI Cloud Partner and Cisco partner
• We publish our pricing

Frequently Asked Questions

Can one managed IT provider support all of our office locations?

Yes. CTI Technology supports businesses with several offices, branches or facilities. Every employee uses the same help desk, every site gets the same security standards, and one plan covers all locations. Most clients pay $200 to $250 per user per month, with the exact price confirmed in a written quote.

How do you support offices you aren’t physically at?

Most requests are fixed remotely, with average response and resolution times both under one hour. Devices at every site are managed and monitored centrally. Same-day onsite support is possible in Chicago and the suburbs, and for locations elsewhere we can arrange a local technician in major U.S. cities, billed separately from the managed IT plan.

Do you support businesses with locations across Illinois and the Midwest?

Yes, for businesses headquartered in the Chicago area. Employees at every location get the same remote help desk, monitoring and security. When a site outside Chicagoland needs hands-on work, we arrange a local technician through our network in major U.S. cities, billed separately from your plan.

How do you keep security the same across locations?

We apply one set of security settings everywhere: managed devices, multi-factor authentication, the same access rules, 24/7 security monitoring and emergency response, and KnowBe4 security awareness training for staff at every office.

Can you help us set up IT for a new office?

Yes. We plan the internet service, network, devices, accounts, security and backup before move-in day, so employees at the new location can work from their first day.

How is managed IT priced for multiple locations?

Per user, not per location. Most clients pay $200 to $250 per user per month, and businesses with more compliance or complexity typically pay $250 to $300. For example, 60 employees across three offices would typically run about $12,000 to $15,000 a month, with the exact price confirmed in a written quote. A one-time onboarding fee, typically $2,500 to $10,000, applies.

What happens if one location loses internet or has an outage?

Every location is included in your backup and disaster recovery plan, and our 24/7 security monitoring and emergency response watches all sites. Employees can often keep working through Microsoft 365 from another location while we restore the affected site.

Talk to us about your locations

Tell us where your offices are and how your teams work, and we’ll tell you honestly whether CTI is the right fit. Schedule a 15-minute call with our team, or call (847) 888-1900 (Chicago: 312-922-8600).

Aaron Kane

Founder and CEO, CTI Technology

Aaron Kane founded CTI Technology in 2004 and leads the company as CEO. Headquartered in Elgin, Illinois, CTI provides managed IT services and cybersecurity to businesses with 20 to 250 employees across Chicago and the suburbs, with deep experience serving law firms, healthcare practices, manufacturers, construction companies and financial services firms. Under Aaron's leadership, CTI has become a Microsoft AI Cloud Partner and keeps 98.5% of its clients.

Connect with Aaron on Linkedin